Privacy Policy
Last updated October 18, 2026
Who we are
Elite Phase Contractor is a licensed and insured residential contractor based in Lansing, Michigan, serving homeowners throughout Greater Lansing and Mid-Michigan. This policy explains what information we collect through elitephasecontractor.com, how we use it, and the choices you have. When this policy says “we,” “us” or “our,” it means Elite Phase Contractor.
Information we collect
Information you give us. When you request a free estimate or contact us through our website, we collect the details you enter, such as your name, phone number, email address, city, the service you need and a description of your project. If you call or text us, including through the Call and Text buttons on our site, we receive your phone number and anything you send us, such as project photos.
Information collected automatically. Like most websites, our site and the tools we use may collect basic technical information when you visit, such as your IP address, browser and device type, the pages you view and how you arrived at our site. Some of this is collected through cookies and similar technologies, described below.
How we use your information
- To respond to your request, schedule your on-site estimate and communicate with you about your project.
- To prepare estimates, complete the work you hire us for and provide warranty service.
- To understand how visitors use our website and improve it.
- To measure and improve our advertising, including knowing when someone requests an estimate after seeing one of our ads.
- To protect our website from spam and misuse, and to comply with legal obligations.
We do not sell your personal information.
Cookies, analytics and advertising
Our website may use cookies and similar tools from service providers such as Google (for example, Google Analytics) and Meta (Facebook and Instagram) to understand site traffic and measure the results of our advertising. These providers may collect information about your visit and use it as described in their own privacy policies.
You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using the Google Analytics opt-out add-on. You can manage how ads are shown to you through your Google ad settings and your Facebook and Instagram ad preferences.
When we share information
We share your information only as needed to run our business and serve you:
- Service providers who help us operate, such as our website host, email provider and analytics and advertising tools. They may use your information only to provide services to us.
- Subcontractors and suppliers working on your project, when they need details such as your address to do the job.
- Legal reasons, when required by law or to protect our rights, our customers or the public.
Financing and other websites
Our website links to other websites, such as Google reviews and our financing partners. If you choose to check financing options, the lender or financing platform collects your information directly under its own privacy policy and terms. We are not responsible for the privacy practices of websites we link to.
How long we keep information
We keep estimate requests and project records for as long as we need them to serve you, provide warranty coverage and meet our legal, tax and business obligations. When we no longer need information, we delete it or keep it in a form that no longer identifies you.
How we protect information
We use reasonable safeguards to protect the information you share with us, including a secure (HTTPS) connection on our website and limited access to submitted requests. No website or method of storage is completely secure, so we cannot guarantee absolute security.
Your choices
- You can ask us what personal information we have about you, or ask us to correct or delete it, by contacting us using the details below.
- If we text or email you, you can tell us at any time that you no longer want to hear from us. For texts, reply STOP.
- You can control cookies through your browser settings.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Contact us
If you have questions about this policy or your information, contact us:
Elite Phase Contractor
Lansing, Michigan
Phone: (517) 528-6264
Email: elitephasecontractor@gmail.com