Frequently Asked Questions
Answers to the questions Greater Lansing homeowners ask Elite Phase Contractor most, grouped by project.
Call or send us a message, and we’ll be happy to help.
General
Yes! We offer complimentary on-site estimates for qualifying projects. During our visit, we’ll discuss your goals, evaluate existing conditions, take necessary measurements, and explain the available options. Our goal is to provide a clear understanding of the proposed work and anticipated costs before you make a decision.
We proudly serve homeowners throughout Greater Lansing and the surrounding Mid-Michigan communities, including Lansing, East Lansing, Okemos, Grand Ledge, DeWitt, Holt, Mason, Charlotte, Eaton Rapids, Williamston, and surrounding areas.
Project timelines depend on the size, complexity, material availability, and scope of work. Before construction begins, we’ll discuss the anticipated schedule and major phases of your project. We prioritize organized scheduling, efficient coordination, and clear communication to help keep projects moving forward.
Absolutely. We understand that homeowners don’t always know exactly what’s possible within their space. We help explore layouts, materials, finishes, and custom features to develop a design that complements your preferences, functionality needs, and budget. Our goal is to help bring your vision to life rather than limit your options to basic designs.
Yes! Elite Phase Contractor is a licensed residential builder in the State of Michigan and carries liability insurance and workers’ compensation coverage. We can provide verification upon request and coordinate appropriately licensed trade professionals for specialized electrical, plumbing, and HVAC work when required.
Some conditions cannot be fully evaluated until existing materials are removed. If we discover concealed damage, structural concerns, or other unexpected conditions, we’ll explain the issue, discuss the available solutions, and review any necessary changes to the scope or cost before proceeding with additional work.
Yes! We specialize in coordinating projects involving multiple areas of a property. Whether you’re renovating a kitchen and bathroom simultaneously, finishing a basement, or planning extensive interior and exterior improvements, working with one team helps streamline communication, scheduling, and project management while maintaining consistent workmanship.
Yes. When permits or inspections are required for our contracted scope of work, we coordinate the necessary approvals with the appropriate local authorities. We also work with qualified trade professionals for projects involving specialized electrical, plumbing, HVAC, or other regulated work.
We understand that every project represents a significant investment. We work with customers to identify priorities, compare materials, and explore different design or construction options that align with their budgets. While we never recommend compromising essential structural integrity, safety, or proper installation practices, there are often multiple ways to achieve an attractive, functional finished result.
Yes! Make your dream renovation a reality with flexible financing options. Through our QuickBooks financing program, eligible homeowners can explore financing options from participating lenders on estimates over $1,000. Checking your options is a soft credit inquiry and does not affect your credit score. If you choose to accept financing, the lender will complete a hard inquiry, which may affect your credit score. Financing is subject to lender approval. Rates and terms vary.
We believe quality construction requires more than simply completing the visible work. Our approach emphasizes proper preparation, attention to installation details, clear communication, and dependable project management. We also recognize that homeowners shouldn’t have to compromise their vision because a contractor lacks the experience, creativity, or resources to execute it. Through careful planning and our network of skilled professionals, we work to deliver custom solutions that reflect each customer’s goals. Our focus is simple: quality workmanship, honest communication, and complete customer satisfaction.
Roofing
Missing or curling shingles, granules in the gutters, ceiling stains, and an aging roof are common signs. We conduct an on-site inspection, evaluate the existing conditions, and explain whether a repair or a full replacement is the right solution for your home.
Most residential roof replacements are completed within a few days, depending on the size, pitch, and complexity of the roof, as well as the weather. We’ll discuss the anticipated schedule before work begins.
Proper ventilation helps protect your roof decking and your home from excess heat and moisture. We calculate ventilation requirements based on your attic’s square footage and balance intake and exhaust ventilation, so your roofing system performs the way it should.
Some conditions cannot be fully evaluated until the existing shingles are removed. If we discover damaged decking or other concerns, we’ll explain the issue, discuss the available solutions, and review any changes to the scope or cost before proceeding.
Decks
Pressure-treated and cedar decks cost less up front and offer a classic look, but they require regular sealing or staining. Composite decking costs more initially and requires very little maintenance. We’ll price both options and show you samples, so you can make an informed decision.
Project timelines depend on the size, height, design, and material availability. Most decks are completed within a few days to two weeks once materials arrive. We’ll discuss the anticipated schedule before construction begins.
Absolutely. We work closely with our customers to explore multi-level layouts, custom seating, integrated lighting, pergolas, and unique material combinations that complement their homes and lifestyles.
Yes. We welcome larger-scale deck projects for condominium associations, property management companies, and commercial property owners, from individual repairs to complete replacements across multiple units.
Kitchens, bathrooms & remodeling
Project timelines depend on the size, complexity, material availability, and scope of work. A cabinet and countertop update may take a couple of weeks, while a full remodel with layout changes takes longer. We’ll discuss the anticipated schedule before construction begins.
Yes. Keeping plumbing and appliances in their current locations is one of the most effective ways to manage cost. We’re happy to price both options, so you can compare.
Yes. We remove the existing tub, rebuild and waterproof the base and walls, and finish the new shower with the tile and fixtures you select.
Some conditions cannot be fully evaluated until existing materials are removed. If we discover concealed water damage or other unexpected conditions, we’ll explain the issue, discuss the available solutions, and review any necessary changes to the scope or cost before proceeding.
Yes. We frame, insulate, drywall, and finish basements, and we evaluate moisture conditions first, so your new living space stays dry and comfortable.
Additions & pole barns
Project timelines depend on the size, complexity, permitting, and material availability. Most additions take a few months from permit approval to the final walkthrough. We’ll discuss the anticipated schedule before construction begins.
That is our goal. We match roofing, siding, windows, and trim as closely as current products allow, and we’ll show you samples before ordering.
That depends on your lot and your township’s requirements for accessory buildings. We confirm setbacks and size limits before finalizing the design.
Yes. Let us know up front if you plan to heat or finish the building, so it’s framed and wrapped accordingly.
Warranty
Yes. We stand behind our workmanship and offer warranties on qualifying projects. Many of our remodeling services are eligible for a 5-year workmanship warranty, while qualifying roofing and deck construction projects may receive lifetime workmanship coverage. Warranty terms, limitations, and eligibility are outlined in the individual project agreement. Manufacturer warranties are separate.
Most workmanship-related defects become apparent within the first several years, making our 5-year coverage a meaningful commitment to the work we perform. Qualifying roofing and deck construction projects may also be eligible for our lifetime workmanship warranty.
Normal wear and tear, weathering, storm damage, lack of maintenance, work performed by others, and product failures not resulting from our installation are examples of what is not covered. The complete list of exclusions is outlined on our warranty page.
No. Workmanship warranties are available only on qualifying projects and must be specifically included in your written project agreement.
What Lansing homeowners say about Elite Phase Contractor.
5-star Google review
“Excellent experience from start to finish the contractor was professional and reliable. The quality of work was outstanding. Communication was clear and the projects were completed efficiently. I’m very pleased with the results and would definitely hire them again.”
5-star Google review
“A’Mahri and his crew did fantastic work! They were all very professional and respectful of the space they were working in. Everything turned out great and I am very happy with the work. I would absolutely recommend them! 10/10”
Staircase rebuild
“I needed my staircase rebuilt due to settling in my old home. It’s sometimes difficult to find contractors that will take on smaller jobs like this, let alone in a timely manner. Elite Phase Contracting not only took on the job, they did beautiful work, and were respectful of me, my time, and my property. My new stairs are truly the most solid thing in my house now, and they look incredible. 10/10, would highly recommend.”